Know what to expect from us

View our terms of service

Before you schedule cleaning service from Diamond Maids, you’ll want to view our terms of service below.
Besides our terms of service, it’s important to note that if you cancel services on the same day or within 48 hours of your appointment, we charge a fee of 50% of your scheduled service.

Speak to our owner today about scheduling your cleaning.

Preparing for you cleaning services

Would you like to schedule cleaning services? We ask that you:

01

Pick up clothes that are left out

02

Put away any animals over 20 pounds

03

Provide the square footage of your home

04

Let us know within 48 hours if you need to cancel services

05

Accept that we reserve the right to refuse jobs that are overwhelming or include generic clutter cleanup, organizing or faeces of any kind

06

If any of the staff feels uncomfortable or mistreated she will live the house 

We don’t perform rust removal, heavy lifting or cleaning outside the home or in unreachable areas. We also don’t do laundry, wall cleaning, carpet cleaning or exterior cleaning. Email us now if you have any additional questions about our cleaning services.